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This policy explains how we, CHIP Express™ of UNIT 8 - The Gavel Centre, Porters Wood, St Albans, Hertfordshire AL3 6PQ, use your personal information which you provide to us when using our website, www.chipexpress.com. We take our responsibilities for managing your personal data seriously.
We collect personal information from you when register with us and order goods. Your personal data is collected and stored by us in a secure and safe manner.
We collect information when you complete any customer survey. Website usage information may also be collected automatically using cookies.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
We use the following cookies on our site:
Site Specific Cookies - The site also uses session and user ID cookies to enable us to provide a better service to you. This enables the website to record whether you have placed something in the shopping basket.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
We use PayPal to accept and process payments from our customers. PayPal use various cookies on its site in order to record your account information and the items which you want to purchase. You can learn more about the cookies which PayPal use and how it processes personal data by clicking here.
We may use your information to manage your account and to send you details of offers or alerts and also information about other products or services that we think may be of interest to you. We may communicate with you via email. We may use your information to answer your enquiries or otherwise communicate with you. We may share your personal data with third parties where this is necessary to provide the services to you.
From time to time we may run competitions or undertake surveys and in doing so we may request that you provide certain information such as your contact details. This is on a voluntary basis and you may choose not to participate and not to provide the information.
In processing your subscription we may send your information to credit reference and fraud prevention agencies.
We reserve the right to disclose your personal information to comply with applicable laws and government or regulatory bodies' lawful requests for information.
You have a right to request a copy of the information we hold on you at any time. Please email us if you would like to receive a copy of this information. There may be a small charge for processing this request.
“Your customer service, speed at which you deal with questions and chip (most importantly) are second to none. This is the 3rd variation of the chip that I have run, not only do I see the fuel savings made each and every time I fill up but I also feel the changes in the increased performance too. Far too often people only feel the need to leave negative feedback on a product, it's very rare that people take the time to leave positive comments however on this occasion I feel compelled to do so. A brilliant product and one that I highly recommend should you want to make the most of your cars potential performance and make a fuel saving to add into the bargain. What's not to like?! It's been a pleasure dealing with the team at Chip Express, I just wish everyone I dealt with in life was this professional! Thank you.”
Lee from Halifax
BMW 1 Series F20 120d 190
“As do many, I took the 'if it sounds too good to be true, it probably is' approach to performance chips. But CHIP Express were recommended by an impeccable source who had had experience with their product on my model of car - a Citroën C6 with the 2.7 HDi twin turbo diesel. Following a first rate response to a query, the product has delivered in spades. Ten days and more than 1000 miles of mixed town, country, low and high speed driving later I am certainly getting more than 10% more from a gallon, and probably 15%, and the performance is markedly better. Low speed response is immediate and has eradicated what I took to be baked-in lag in a big automatic turbo diesel, and mid-range acceleration is silky smooth, including up inclines. A very good car has been turned into the excellent car I had hoped for all along.”
Simon from Ketteringham
Citroen C6 2.7 HDi 204
“May I congratulate you on this diesel tuning product as it has made a noticeable difference to my Land Rover Discovery. I have tried other diesel tuning boxes for my previous vehicles (Kia Sorento, Peugeot 206 and Vauxhall Vectra)... and they all produced slight engine stuttering under certain load conditions. The CHIP Express system does not show any evidence of this and is equal to the likes of an ECU remap (which I have also had done before) for smoothness and noticeable power gains. This would be the only diesel tuning product I would recommend.”
James from Callington
Land Rover Discovery (3) 2.7 TDV6 190
“A friend recommended one of your "gadgets" a year ago and being not-very-techno (but Scottish and keen to save money!) I bought one. The gizmo has TRANSFORMED the performance of my Land Rover Freelander 2 TD4 AND improved the fuel economy by a genuine 15%; so much so that I have bought another one for our Freelander 2 SD4 which is now a REAL Q-car! (And of course saves fuel...) I have never written a review before (though strangely I do read them and take notice of them, whilst half-believing that they are written by the owner's chums!) so to have made me pick up pen & paper so to speak - I MUST be delighted! Thanks for making technology so simple and so successful!”
Andrew from Lochwinnoch
Land Rover Freelander (2) SD4 190
“Be assured, this is NO gimmick. Arrived yesterday (less then 24 hours after the order was placed) and fitted today. The fitting was easy especially with the photos and instructions sent with the chip. The first thing I noticed was the responsiveness of the engine from a standing start, no more lag. I then went on a 30 minute drive both motorway and sideroads and my average fuel consumption went UP from 33.3mpg to 38.7mpg. My motorway speed varied from 60 to 85mph and the sideroads from zero to 40mph. I am so pleased with the whole result. This is worth every single penny paid. Thank you!”
Edwin from Bridgend
Ford Kuga MK2 2.0 TDCi 163
“I must say l'm delighted with the improvement from your chip, its on the standard settings and the difference in the car is amazing!!! I have a smile on my face every time I get in the car, and there is about 5-7mpg improvement. With the mileage l do, l can see myself getting my money back in no time at all. So if your a doubter like me, don't be because its one of the best things l've ever bought!!!”
Ian from Manchester
Audi A6 MK4 3.0 BiTDI 313