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Privacy Policy

This policy explains how we, CHIP Express™ of UNIT 8 - The Gavel Centre, Porters Wood, St Albans, Hertfordshire AL3 6PQ, use your personal information which you provide to us when using our website, www.chipexpress.com. We take our responsibilities for managing your personal data seriously.

Please read this Privacy Policy carefully. If you use our website to purchase goods which are described in the Terms and Conditions you will be regarded as having read and accepted this Privacy Policy. Please do not use this website or order goods from us if you do not accept this Privacy Policy.


What information do we collect about you?

We collect personal information from you when register with us and order goods. Your personal data is collected and stored by us in a secure and safe manner.

We collect information when you complete any customer survey. Website usage information may also be collected automatically using cookies.


Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use the following cookies on our site:

Google Analytics - The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. To opt out of being tracked by Google Analytics across all websites click here. Google's privacy policy is available to read here.

Site Specific Cookies - The site also uses session and user ID cookies to enable us to provide a better service to you. This enables the website to record whether you have placed something in the shopping basket.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

We use PayPal to accept and process payments from our customers. PayPal use various cookies on its site in order to record your account information and the items which you want to purchase. You can learn more about the cookies which PayPal use and how it processes personal data by clicking here.


How will we use the information we collect from you?

We may use your information to manage your account and to send you details of offers or alerts and also information about other products or services that we think may be of interest to you. We may communicate with you via email. We may use your information to answer your enquiries or otherwise communicate with you. We may share your personal data with third parties where this is necessary to provide the services to you.

From time to time we may run competitions or undertake surveys and in doing so we may request that you provide certain information such as your contact details. This is on a voluntary basis and you may choose not to participate and not to provide the information.

In processing your subscription we may send your information to credit reference and fraud prevention agencies.

We reserve the right to disclose your personal information to comply with applicable laws and government or regulatory bodies' lawful requests for information.

We may transfer, sell or assign any of the information described in this privacy policy to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or reorganisation of our business.


Access to your information

You have a right to request a copy of the information we hold on you at any time. Please email us if you would like to receive a copy of this information. There may be a small charge for processing this request.


Other Websites

Our website may have links to other websites. This Privacy Policy only applies to this website. You should therefore read the privacy policies of the other websites when you are using those sites.


Updates

This Privacy Policy is reviewed by us on a regular basis and may be updated from time to time. Please ensure that you are familiar with these changes.

Any questions?

We're here to help! So contact us, or read our FAQs.

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What others are saying...

“Your customer service, speed at which you deal with questions and chip (most importantly) are second to none. This is the 3rd variation of the chip that I have run, not only do I see the fuel savings made each and every time I fill up but I also feel the changes in the increased performance too. Far too often people only feel the need to leave negative feedback on a product, it's very rare that people take the time to leave positive comments however on this occasion I feel compelled to do so. A brilliant product and one that I highly recommend should you want to make the most of your cars potential performance and make a fuel saving to add into the bargain. What's not to like?! It's been a pleasure dealing with the team at Chip Express, I just wish everyone I dealt with in life was this professional! Thank you.”

★★★★★

Lee from Halifax

BMW 1 Series F20 120d 190

“As do many, I took the 'if it sounds too good to be true, it probably is' approach to performance chips. But CHIP Express were recommended by an impeccable source who had had experience with their product on my model of car - a Citroën C6 with the 2.7 HDi twin turbo diesel. Following a first rate response to a query, the product has delivered in spades. Ten days and more than 1000 miles of mixed town, country, low and high speed driving later I am certainly getting more than 10% more from a gallon, and probably 15%, and the performance is markedly better. Low speed response is immediate and has eradicated what I took to be baked-in lag in a big automatic turbo diesel, and mid-range acceleration is silky smooth, including up inclines. A very good car has been turned into the excellent car I had hoped for all along.”

★★★★★

Simon from Ketteringham

Citroen C6 2.7 HDi 204

“I must say l'm delighted with the improvement from your chip, its on the standard settings and the difference in the car is amazing!!! I have a smile on my face every time I get in the car, and there is about 5-7mpg improvement. With the mileage l do, l can see myself getting my money back in no time at all. So if your a doubter like me, don't be because its one of the best things l've ever bought!!!”

★★★★★

Ian from Manchester

Audi A6 MK4 3.0 BiTDI 313

“May I congratulate you on this diesel tuning product as it has made a noticeable difference to my Land Rover Discovery. I have tried other diesel tuning boxes for my previous vehicles (Kia Sorento, Peugeot 206 and Vauxhall Vectra)... and they all produced slight engine stuttering under certain load conditions. The CHIP Express system does not show any evidence of this and is equal to the likes of an ECU remap (which I have also had done before) for smoothness and noticeable power gains. This would be the only diesel tuning product I would recommend.”

★★★★★

James from Callington

Land Rover Discovery (3) 2.7 TDV6 190

“Be assured, this is NO gimmick. Arrived yesterday (less then 24 hours after the order was placed) and fitted today. The fitting was easy especially with the photos and instructions sent with the chip. The first thing I noticed was the responsiveness of the engine from a standing start, no more lag. I then went on a 30 minute drive both motorway and sideroads and my average fuel consumption went UP from 33.3mpg to 38.7mpg. My motorway speed varied from 60 to 85mph and the sideroads from zero to 40mph. I am so pleased with the whole result. This is worth every single penny paid. Thank you!”

★★★★★

Edwin from Bridgend

Ford Kuga MK2 2.0 TDCi 163

“I was a sceptic at first, then after reading the experiences others had been through I decided to give it a go. I bought a new 1.7 CRDI Sportage, not the 2ltr purely for better fuel figures. Whilst this engine pulls very well in standard form, and was returning 44-45mpg even during the first 500 miles I had to go down the CHIP Express route. Well, there is absolutely no point in forking out the extra 2 grand for the 2 litre model when you can get the 1.7 and spend much less to get 2 litre power figures. Excuse the cliché’s, but this car is transformed and by a big margin too. From what I can remember about my 2 litre test drive, my 1.7 now pulls better than the 2 litre version. The low-down grunt is remarkable and pulls like the proverbial train. Fitting took minutes and was effortless, the box was kept on factory settings, I feel there is no need to mess with it. Needless to say I am now a very happy boy and would without question take this route again. I would recommend this to any diesel Sportage owner. Many, many thanks for a remarkable product and a customer service that is rare in this country!”

★★★★★

Ron from Thetford

Kia Sportage MK3 1.7 CRDI 116